This policy explains how paysafecard collects your personal information, how long it is retained, and how it is kept secure — all in plain, easy-to-understand language.
Here's a quick overview of the key points before you read further
At registration: name, phone number, and age. During transactions: payment information. During use: device and IP data. Only the information that is strictly necessary is collected — nothing more.
256-bit SSL encryption, a PCI DSS certified payment gateway, and an encrypted database. Your information is protected to the same standard as a bank.
Your data is never sold. It may be shared on a limited basis only with payment processors or when required by law.
You have full rights to view, correct, export, or delete your personal data at any time. You can submit a request to Support whenever you need.
Paysafecard uses cookies to improve platform functionality. You can update your cookie preferences at any time through your browser settings.
Data is retained for as long as your account remains active. Following account closure, it is kept for a legally required period before being permanently deleted.
Important: By using the paysafecard platform, you are considered to have consented to this Privacy Policy. If you have any questions, support@paysafecard.topPlease contact us at
Paysafecard The platform places the highest priority on user privacy. This Privacy Policy explains how paysafecard collects, processes, stores, and protects your personal data, and what rights you have.
This policy has been published in English for the convenience of Bangladeshi users. paysafecard complies with the European General Data Protection Regulation (GDPR) and international privacy standards. In the event of any interpretive discrepancy, the original English version shall prevail.
As the data controller for Paysafecard, we process your data on specific legal grounds — including the performance of a contract, legal obligations, legitimate interests, or your direct consent. We will inform you if any ambiguity arises.
Paysafecard does not sell your personal information to any advertiser or third-party marketer. This is a core commitment we stand by.
Paysafecard collects only the information that is strictly necessary — nothing more. A detailed breakdown by category is provided below.
During registration:
During identity verification (KYC):
During transactions:
While using the platform:
| Data Type | Why We Collect It | Mandatory |
|---|---|---|
| Full name and date of birth | Identity & Age Verification | Yes |
| Mobile number | OTP verification & communication | Yes |
| Payment Information | Transaction processing and fraud prevention | Yes |
| Identity Document (KYC) | Age & identity verification for large withdrawals | Conditional |
| IP & Device | Security & Fraud Detection | Yes |
| Browsing Behavior | Platform Improvement & Personalized Experience | Optional |
Paysafecard uses the collected data for the purposes listed below. The legal basis for processing data under each purpose is noted alongside.
Paysafecard never transfers your data to third parties for advertising or marketing purposes.
Paysafecard has implemented industry-leading technical and administrative measures to keep your data secure.
Keep in mind, however — it is your responsibility to keep your account password confidential and to exercise caution when using public Wi-Fi. Paysafecard will never ask for your password over the phone or by email.
The Paysafecard platform uses cookies and similar technologies. Cookies are small files stored in your browser that help the platform recognise you and improve your experience.
| Cookie Type | Purpose | Duration | Mandatory |
|---|---|---|---|
| Essential | Login session, security tokens, language preference | Upon Session End | Yes |
| Functional | Remembering game preferences and interface settings | 30 Days | Optional |
| Analytics | Pages visited and frequency, error tracking | 6 Months | Optional |
| Security | Bot & Fraud Detection | 7 Days | Yes |
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working correctly.
Under GDPR and international privacy standards, you have the following rights. paysafecard is committed to upholding each of them.
To exercise any of the rights listed above support@paysafecard.topSend us an email with the subject line "Data Rights Request". We will respond within 30 business days.
Paysafecard does not retain your data longer than necessary. Below is a breakdown of how long each type of information is kept.
Once the designated retention period expires, data is securely deleted — it is not kept beyond what is necessary.
Paysafecard services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Date of birth is verified at the time of registration. If there is any doubt, ID documents may be requested during account verification. If you believe a minor's information has been collected by mistake, please immediately support@paysafecard.topPlease notify us immediately. That information will be promptly removed and the account will be closed.
If a parent or guardian suspects their child is using this platform, please contact our support team immediately.
Paysafecard may update this Privacy Policy from time to time. For any significant changes, a notice will be posted on the platform and you may also be notified via your registered mobile number or email.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree, you may request account closure — after withdrawing any remaining balance.
The latest version of this policy will always be available on this page. The date of the most recent update will be shown at the top of the page.
Email support@paysafecard.top with the subject line "Data Rights Request". Clearly state what information you are requesting or what action you would like taken.
Your identity will be verified for security purposes via OTP sent to your registered mobile number or email.
Requests will be processed within 30 business days. In complex cases, an additional 30 days may be required — you will be notified in advance.
If your request is approved, the appropriate action will be taken. If it is declined, you will be informed of the reason and given the opportunity to appeal.
For any questions or concerns regarding your privacy: support@paysafecard.top — We will respond within 24 hours.
At paysafecard, your privacy means more than just technical encryption — it's a commitment. Your data belongs to you; we are simply its custodians.